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Job Title:  Laundry Person 1

Property:  Drury Plaza Hotel Indianapolis Carmel
City:  Indianapolis
State:  IN


Basic Function

Performs a variety of laundry duties to provide clean and sanitary linens and terry for our guests including but not limited to washing, drying, sorting and inspecting items for wear and tear and stains. May be asked to assist cleaning rooms / public space when needed.

Job Duties

  1. Has a +1 Service Attitude and provides courteous, friendly guest service by discovering and responding promptly and efficiently to inquiries, requests, and complaints.
  2. Sorts all laundry after removing from laundry chute, housekeeping carts, or guest rooms.
  3. Operates the washer according to established procedures; ensures automated chemical systems are all providing chemical to the machines at all times as per procedure.
  4. Loads washer with proper amount of linen / terry per procedure to provide for the best efficiency.
  5. Operates dryer according to established drying temperatures and times per procedure.
  6. Loads dryer with proper amount of linen / terry per procedure to provide for efficient operation of the equipment.
  7. Appreciates the diversity of our team and guests and contributes to maintaining a positive work environment at all times.
  8. Folds and counts terry / linen and places on proper shelves for storage; monitors proper shelving time to extend life of terry and linen.
  9. Treats stained fabrics according to established procedures.
  10. Complies with hotel's safety / security rules and instructions in performing work efficiently while protecting self, fellow workers and the hotel.
  11. Stocks linen storage rooms as assigned.
  12. Maintains Laundry area, laundry storage and equipment in a clean and orderly manner; wipes equipment daily, mops floor and removes lint from area as needed.
  13. May perform duties as Housekeeper as needed.
  14. Performs other duties as required or assigned.

General Knowledge, Skill and Ability

Requires ability to follow verbal directions.

Requires thorough knowledge of laundry procedures as well as laundry supplies.

Requires ability to work with a variety of chemicals and detergents.

Requires ability to work without direct supervision.

Mental and Physical Requirements

EDUCATION: Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school.

EXPERIENCE: Previous experience helpful, but not required.

ESSENTIAL FUNCTIONS: Requires ability to walk and stand during entire work shift. Requires ability to bend, kneel, and work with arms raised for extended periods of time. Requires ability to routinely lift and carry 25 - 35 pounds of linen supplies.

Working Relationships

Reports to the Executive Housekeeper.

Maintains and promotes a positive and cooperative work relationship with all hotel departments.

Nearest Major Market: Indianapolis

Job Segment: Housekeeping, Facilities, Hospitality, Operations

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